A small hand meets the Carnival’s sliding door, but the motor keeps pulling. Its automatic reversal feature doesn’t react in every situation.
Kia recalled 51,568 potentially affected U.S. Carnivals, covering all 2022 and certain 2023 model-year vehicles, after reports of a small number of injuries during power-sliding-door closure. Kia said it had not identified a manufacturing or design cause.
The repair adds warning chimes and slows the door near its latch. It doesn’t remove every pinch risk. That leaves buyers with more to check than a seller’s claim that “Kia fixed it.”
This guide separates the years worth extra scrutiny, weighs V6 and hybrid concerns, and identifies which repairs need proof.
1. Start with 2022, but don’t give newer vans a free pass
The debut year needs the closest look
The 2022 Carnival deserves the most caution, especially with open door, fuel, or seat-rail repairs. Certain vans have a latch that can stick open, allowing the sliding door to open while driving. A separate early fuel-rail defect can let gasoline escape from damaged plastic tubing. Both faults require their own repairs.
The 2022-first position is a buyer-risk judgment based on documented repair needs and crash findings, not a statistically established reliability ranking. Recall totals don’t measure how often engines or transmissions fail. A repaired 2022 deserves a different assessment from one with missing service records.
| Model year | Buying position | Main concern |
|---|---|---|
| 2022 | Highest scrutiny; pass on examples with unresolved safety work | Separate campaigns cover door latching, closing-door injuries, early fuel rails, and V6 crossover pipes. Verify applicable seat-rail reinforcement, too. |
| 2023 | Consider after confirming completed repairs | Affected vans retain closing-door and tow-harness risks. V6 fuel-pipe exposure continues, alongside earlier crash-protection limits. |
| 2024 | Check the build date and seat-rail repair history | Later production gains stronger seat mounting. The updated IIHS side-impact rating remains Poor. |
| 2025 | A stronger starting point for side-impact protection | The updated side rating improves to Acceptable. Certain vans need battery-drain software, and affected V6 models need fuel-pipe work. |
| 2026 | Assess the V6 and hybrid separately | Certain vans face blank instrument displays. The V6 fuel-pipe and hybrid cold-weather heater campaigns cover different hardware. |
| 2027 | Too new for a firm durability ranking | Kia announced this model year in July 2026. Its short service history can’t establish long-term reliability. |
A newer van can carry an earlier-built engine
The SC368 / 26V232 recall covers all 2022-2024 and certain 2025-2026 Carnivals. NHTSA describes the affected population as spark-ignition-fuel vehicles; its filing and Kia’s bulletin do not expressly specify a V6-only scope. Nuts securing the high-pressure crossover pipe can loosen over time. Escaping fuel creates a fire risk near an ignition source. Confirm applicability by VIN.
Kia changed the nut torque specification on its engine production line in November 2024. Yet some later vans received engines built before that change. The recall therefore includes certain vehicles assembled as late as November 20, 2025. Your model year alone won’t establish whether that pipe needs work.
The repair depends on what the dealer finds. A leaking crossover pipe requires replacement. If the pipe doesn’t leak, the dealer tightens its nuts to specification. Both repairs cost affected owners nothing.
Seat repairs have a different limit. Stronger rails kept the second-row seat attached during the IIHS retest of the earlier Carnival. The safety cage still performed poorly, with injury measures flagging the driver’s pelvis and rear passenger’s chest. The reinforced 2024 retained a Poor updated side-impact rating.
2. Two sliding-door faults need two different repairs
The door update leaves pinch risks in place
SC266 / 23V236 covers all 2022 and certain 2023 Carnivals built January 4, 2021–February 22, 2023. The recall addresses injury risks when the power sliding door closes. Its automatic reversal feature may fail to activate in some situations.
Kia updates the door control software, adding 2 warning chimes when the door starts opening or closing. The update also slows the door near its latching point. It doesn’t install a more sensitive obstruction sensor.
Kia’s June 2026 reminder spells out the remaining limits. The door needs physical contact to detect an obstruction; it has no optical beam like a garage-door sensor. Thin or soft objects, including children’s fingers, may offer too little resistance to trigger reversal. Near the latched position, the door can keep closing. Important Reminder Owner Letter
Ask the dealer to confirm SC266 completion against the VIN, and keep hands clear throughout door travel. Don’t use a hand or foam block to test whether the door is safe. A successful reversal at one point doesn’t prove protection near the latch. Have a technician assess an uncertain response instead of repeating crush tests.
A door can slide shut without locking in place
SC221 / 21V908 covers certain 2022 Carnivals built July 28–October 14, 2021. This fault sits inside the passenger-side sliding-door release actuator. Binding between its drum and plastic holder can leave the latch stuck open. The door may reach its closed position without securing itself, then open while driving.
The warning can start before the van moves. Kia describes 4 alert chimes and an illuminated door-ajar warning when the door fails to latch. Above roughly 6 mph, continuous ringing and a flashing red graphic add further warnings. Stop if those warnings persist, even when the door looks closed.
Kia replaces the actuator’s drum and holder together at no charge on affected vans. The owner notice estimates roughly 2–3 hours for the repair. An invoice for SC266 confirms only the software work. It doesn’t establish that the binding latch hardware received its separate SC221 repair.
3. Stronger seat rails didn’t fix every crash weakness
The seat broke loose with the passenger still strapped in
During an IIHS side-impact test, the left second-row captain’s chair tore free from its floor mounting. The seat and belted dummy tipped sideways and backward into the third-row area. Kia strengthened the rails, and the seat stayed attached during the retest. The modified van still earned a Poor rating because of structural weakness and injury measurements.
Kia’s PI2301 campaign adds steel plates to the second-row outer seat rails. It covers certain 2022–2024 LX, LXS, EX, and SX vans without relaxation or power seats. The production window runs from January 4, 2021, through August 9, 2023. Eligibility depends on the VIN and seat configuration.
The repair adds 1 reinforcement plate per side and replaces 4 mounting bolts across both rails. Kia specifies 36.1–50.6 lb-ft for the retaining bolts. After fitting the seats, technicians check the green mounting indicators and confirm normal sliding movement. This product-improvement repair costs eligible owners nothing.
The 2025 body gained reinforcement beyond the floor
For 2025, Kia strengthened the B-pillar, front and rear doors, and rear seat railing. These changes address more of the body than the earlier rail repair. IIHS assigns the resulting side-impact rating to 2025–2026 models.
| Model years and test | Overall rating | Remaining weakness |
|---|---|---|
| 2022–2024 updated side impact | Poor, including the retest with stronger seat mounting | Weak safety-cage performance and injury measures involving the driver’s pelvis and rear passenger’s chest |
| 2025–2026 updated side impact | Acceptable | Rear passenger torso injury measures remain Marginal |
| 2023–2026 updated moderate-overlap front impact | Marginal | Rear passenger head, neck, and chest injury measures remain Marginal |
Rail covers address heat, not seat retention
A separate campaign, PI2501, covers all 2022–2024 and certain 2025 Carnivals built through March 31, 2025. In hot conditions, exposed second-row rails can become hot enough to cause discomfort against bare skin. Kia installs new covers to reduce the exposed surface temperature at no charge.
Plastic covers alone don’t prove the steel reinforcement plates sit underneath. Kia directs dealers to complete any applicable PI2301 work before installing the covers. Ask the dealer for campaign records as a practical way to confirm that repair sequence. During reassembly, incorrect rail-bolt placement can interfere with the seat’s forward and backward travel.
4. Fuel leaks can follow the Carnival into later model years
Loose pipe nuts put newer V6 vans in the recall
SC368 / 26V232 covers all 2022-2024 and certain 2025-2026 Carnivals produced January 4, 2021, through November 20, 2025. NHTSA describes the affected population as spark-ignition-fuel vehicles. The recall filing and Kia bulletin identify the high-pressure crossover fuel pipe but do not expressly state a V6-only scope or a hybrid exclusion. Confirm applicability by VIN.
The pipe’s securing nuts can loosen over time, allowing fuel to escape. Gasoline near an ignition source creates a fire risk. Kia lists fuel odor and a check-engine light as possible warnings. Neither symptom alone pinpoints the leak.
Dealers inspect the crossover pipe and replace it if they find leakage. If it’s dry, they tighten the nuts to specification. A dry inspection therefore doesn’t end the repair. Kia provides the work at no charge on affected vehicles.
A recall printout from before the April 2026 announcement can miss this campaign entirely. Ask for a current VIN check and the completed repair invoice. If you smell raw gasoline during a test drive, stop safely and shut off the engine. Arrange service before restarting a van with a suspected fuel leak.
An earlier fuel-rail replacement may leave separate work open
SC211 / 21V277 covers certain 2022 Carnivals built January 27–March 25, 2021. This recall concerns the plastic multi-port injection fuel rail, also called the low-pressure fuel delivery pipe. An incorrectly adjusted assembly jig could damage that plastic tubing during production. The damaged tube can leak fuel.
Kia’s procedure checks the rail’s production lot before calling for replacement. Rails made January 20–February 15, 2021, fall within the specified replacement range. The dealer confirms vehicle eligibility by VIN, then reads the label on the installed rail. Eligible owners pay nothing for the campaign repair.
A seller may describe either job as “the fuel-rail recall.” Ask which campaign number appears on the invoice. SC211 addresses the early plastic rail; SC368 addresses the high-pressure crossover pipe and its nuts. Replacing the plastic rail doesn’t tighten or replace the separate crossover pipe.
5. Tow wiring can burn, and roof trim can break loose
The fire risk sits in the harness behind the hitch
SC265 / 23V179 covers certain 2022–2023 Carnivals with Genuine Kia tow-hitch wiring. The affected production window runs from January 4, 2021, through February 2, 2023. Water can enter through the wiring connector and reach the harness module’s circuit board. An electrical short can start a fire while driving or parked with the ignition off.
Kia directs affected owners to park outside, away from structures, until the repair is complete. Do not treat unplugging a trailer as a repair; the recall concerns the installed tow-hitch harness module. The recall filing lists no warning that reliably precedes the fault.
A hitch receiver alone doesn’t establish recall exposure. The dealer must identify whether the van carries the affected Genuine Kia 4-pin harness. Kia’s procedure excludes vehicles without tow wiring and those with non-Kia aftermarket harnesses. That exclusion doesn’t certify the condition of aftermarket wiring.
The dealer tests the harness and either adds a protective extension or replaces the harness assembly. The procedure also replaces the TRAILER 1 fuse with a 15-amp fuse and updates the fuse-box label. Kia covers the repair on affected vans. A fuse swap alone leaves the required harness inspection and repair unfinished.
Roof molding can detach; visible lift or noise may occur
SC292 / 24V025 covers certain 2022–2024 Carnivals without roof rails. Their production dates run from January 5, 2021, through November 24, 2023. Excess roof-panel sealer can interfere with the molding’s retaining clips. Incorrect installation during assembly can also leave the trim loose.
The molding can detach and become a hazard for traffic behind the van. This campaign concerns trim retention, not roof strength or cargo capacity. Dealers inspect both moldings near the windshield, then secure or replace them at no charge.
Even molding that appears secure receives the prescribed retention work. The Carnival procedure modifies the first clip and adds body seam sealant at specified mounting points. Replacement strips require that work, too. Once fitted, the molding must sit flush, with no gap at the windshield.
6. Cold weather can cut power for two different reasons
A frozen throttle can hide behind a warm test drive
Certain 2022–2024 V6 Carnivals can lose power after sitting in severe cold. The throttle plate may freeze, triggering a check-engine light and limp-home mode. Once the engine warms, the throttle can work normally again. A warm test drive can miss the fault entirely.
Kia links this condition to P2118, a throttle actuator motor current range/performance code. Service action SA514 covers affected vans built January 4, 2021–November 6, 2023. The repair updates engine-control software. The code alone doesn’t prove the throttle assembly needs replacement.
Ask the technician to check stored fault data and confirm whether the complaint followed a cold soak. Kia verifies the update through the engine computer’s software identification number, called its ROM ID. A cleared warning light doesn’t confirm that software version. Outside the warranty period, the bulletin requires Kia approval for service-action coverage.
The hybrid’s cabin heater can drain its 12-volt supply
SC352 covers certain 2025–2026 Carnival Hybrids built May 16, 2024–September 8, 2025. Their supplemental electric cabin heater supplies warmth before the engine reaches operating temperature. Kia calls it a positive temperature coefficient, or PTC, heater.
In severe cold with high electrical demand, that heater can drain the 12-volt battery faster than it charges. Excessive discharge can trigger limp-home mode, temporarily limiting speed to about 31 mph. Kia states that this condition produces no warning lamps or messages. The speed restriction can remain until the vehicle reaches normal operating temperature.
The campaign updates heating and air-conditioning control software at no charge. This documented fault involves heater demand and 12-volt charging balance; it doesn’t establish a failed high-voltage battery. Ask whether any cold-weather power loss returned after SC352 and have repeat symptoms diagnosed. A warm-weather drive won’t reproduce the bulletin’s severe-cold, high-load conditions.
7. A dead battery and a blank dash need different repairs
A parked van can keep drawing power
Certain 2025 Carnivals can drain their 12-volt battery while parked, leaving too little charge to start. Kia addresses the fault through SA593, which updates the Central Communication Unit, or CCU. The bulletin identifies software that needs correction for non-sleep and battery-discharge behavior.
The affected V6 production window runs from April 15–August 26, 2024. For hybrids, it runs from July 8–September 23, 2024. The dealer must confirm eligibility by VIN and verify the installed software version. Kia’s procedure requires both parts of the CCU update.
A fresh battery can restore starting without stopping the parked draw. Ask for the software repair record and a battery-condition test, especially after repeated discharges. If the battery still goes flat, the technician needs to measure current after the van’s electronics settle. SC352’s cold-weather heater update doesn’t correct this separate parked-current fault.
The instrument display can shut off while the van keeps running
SC361 / 26V046 addresses blank instrument clusters on certain 2026 Carnival and Carnival Hybrid models. Electrical noise from the cluster’s power-management circuit can wrongly trigger its overheat-protection mode. The display can then go blank while driving, hiding the speedometer and warning indicators.
The bulletin covers V6 vans built June 25–September 29, 2025. The hybrid window runs from June 24–November 14, 2025. These dates narrow the affected group, but the dealer still needs to confirm the VIN.
This fault affects the driver’s instruments, including the tire-pressure warning display. SC361 concerns the instrument cluster, not the infotainment screen; a frozen music or navigation screen is not described by this recall and needs separate diagnosis. Kia states that the underlying functionality of the indicators is unaffected, although a blank cluster cannot display their warnings.
Kia corrects the cluster software at no charge through a dealer or an available, eligible over-the-air update. Ask for confirmation that SC361 installed successfully; restarting the screen doesn’t establish completion. Kia says the underlying functionality of indicators is unaffected, but their warnings will not appear on a blank cluster.
8. Choose the powertrain, then check its repair history
The later V6 avoids hybrid-specific components, with limits
A 2025–2026 V6 with completed campaign work is a reasonable starting point for buyers seeking the later structural upgrades. Its naturally aspirated 3.5L engine pairs with an 8-speed automatic. It uses both direct and port fuel injection. That layout avoids the hybrid’s turbocharger, drive motor, and high-voltage battery.
Fewer powertrain parts don’t establish a lower failure rate. The V6 still carries high-pressure fuel plumbing and electronic controls, including parts covered by earlier campaigns. Its longer Carnival service history also can’t guarantee a set lifespan. An affected 2025 or 2026 still needs SC368 fuel-pipe work despite its newer body structure.
The hybrid saves fuel, but durability takes time to prove
The hybrid pairs a 1.6L turbo engine with an electric motor and a 6-speed automatic. Kia lists a 2025 EPA estimate of 33 mpg combined, compared with 21 mpg for the V6. Those figures establish a fuel-use advantage, not a reliability ranking.
At those ratings, 12,000 miles would use roughly 364 gallons in the hybrid versus 571 in the V6. That’s about 208 gallons saved, before accounting for weather, load, and driving habits. The hybrid’s shorter service history leaves less evidence of long-term repair needs.
A van with a previous hybrid warning needs a documented diagnosis and completed repair. A cleared code or a short, successful test drive doesn’t explain why it lost power. If the seller can’t document the cause, have a hybrid-qualified technician investigate before buying.
A 2027 badge won’t replace the service record
Kia announced the 2027 Carnival on July 6, 2026, adding second-row captain’s chairs as an available option on EX and SX trims. Those seating changes say nothing about durability; as of October 2026, there is not yet enough in-service history to assess long-term reliability confidently.
For any Carnival, NHTSA’s VIN search and Kia’s dealer records answer different questions. The public search identifies open safety recalls but omits completed recalls and nonsafety service campaigns. Some newly announced recalls may also appear before all affected VINs enter the database. NHTSA
Ask the dealer for campaign history tied to the van’s VIN, including completion dates and repair descriptions. PI2301 seat reinforcement, SA593 battery-drain software, and SC352 heater software each need their own records where applicable. A result showing zero unrepaired recalls doesn’t confirm completion of those repairs.
Sources & References
- NHTSA Recall Report 23V-236 – Carnival Power Sliding Door
- Kia Important Reminder – Power Sliding Door Feature
- NHTSA Recall Report 21V-908 – Carnival Sliding Door Latch
- Kia Owner Notice – SC221 Sliding Door Latch
- NHTSA Recall Report 26V-232 – Carnival Crossover Fuel Pipe
- Kia SC368 Fuel Pipe Inspection and Replacement Bulletin
- NHTSA Recall Report 21V-277 – Carnival Fuel Rail
- Kia SC211 Fuel Rail Inspection and Replacement Bulletin
- IIHS Carnival Rear Seat Detachment Test
- IIHS 2024 Kia Carnival Ratings
- IIHS 2025 Kia Carnival Ratings
- Kia PI2301 Second-Row Seat Rail Reinforcement Bulletin
- Kia PI2501 Second-Row Seat Rail Cover Bulletin
- NHTSA Recall Report 23V-179 – Carnival Tow-Hitch Harness
- Kia SC265 Tow-Hitch Harness Repair Bulletin
- NHTSA Recall Report 24V-025 – Carnival Roof Molding
- Kia SC292 Roof Molding Repair Bulletin
- Kia SA514 Throttle Freezing Service Bulletin
- Kia SC352 Carnival Hybrid PTC Heater Bulletin
- Kia SA593 CCU Logic Improvement Bulletin
- Kia SC361 Instrument Cluster Software Bulletin
- Kia OTA Software Update Release Notes
- Kia WTY039 Owner Notification
- NHTSA Decision on Defect Petition DP24-002
- NHTSA Datasets and APIs
- Kia 2025 Carnival Specifications
- Kia 2025 Carnival Hybrid Specifications
- EPA 2025 Kia Carnival Fuel Economy
- EPA 2025 Kia Carnival Hybrid Fuel Economy
- Kia 2027 Carnival Overview
- NHTSA Recall Lookup
- Kia Safety Recalls and Campaigns