The Subaru Outback is a versatile and popular crossover known for its reliability and features. However, some owners experience issues with the tailgate, which can affect vehicle convenience, safety, and security. Addressing these problems promptly ensures that your Outback continues to function properly.
Specific Tailgate Problems in Subaru Outback
1. Power Tailgate Won’t Open or Close
A common problem with the Subaru Outback is the power tailgate failing to respond to the remote key fob, interior button, or exterior handle. This issue, frequently reported in 2015-2020 models, can make accessing the cargo area inconvenient.
The primary causes include motor failure and electrical issues. The tailgate motor may burn out, or problems with wiring or the tailgate control module can disrupt the power supply.
To fix this, test the tailgate motor using a multimeter and replace it if it is defective. Inspect and repair any faulty wiring or replace the tailgate control module if necessary.
2. Tailgate Latch Problems
Another issue reported with the Subaru Outback tailgate is the latch not securing properly or remaining stuck in the closed or open position. This can prevent the tailgate from closing completely or opening, affecting vehicle security and accessibility.
This problem is common in 2010-2014 and 2015-2020 models. The main causes are obstructions in the latch and latch misalignment. Debris or foreign objects can block the latch mechanism, or the latch and striker may become misaligned over time.
To resolve latch problems, clean the latch area to remove debris. Then, manually adjust the latch and striker to ensure proper alignment and secure latching.
3. Keyless Entry Tailgate Issues
Some Subaru Outback models equipped with keyless entry systems experience tailgate issues where the tailgate does not respond or operates intermittently. This problem is noted in 2015-2020 models.
Keyless entry systems rely on sensors and electronic controls, which can fail or malfunction. Common causes include sensor malfunction and weak key fob batteries.
The sensors that detect the key fob’s presence can fail or become misaligned, and a depleted key fob battery can prevent the tailgate from responding.
To address these issues, realign the sensors or replace any faulty ones. Additionally, replace the battery in the key fob to ensure it has sufficient power.
4. Power Tailgate Intermittent Operation
Intermittent operation of the power tailgate is another problem reported by Subaru Outback owners, particularly in 2015-2020 models. The tailgate may open or close intermittently or stop halfway through the operation.
This inconsistency can be inconvenient and may indicate underlying issues. The main causes are electrical interference and software glitches.
Electrical interference from other vehicle systems can disrupt tailgate operation, and software bugs in the control module can cause intermittent operation.
To fix this, inspect the electrical systems for sources of interference and address any issues found. Install any available software updates to resolve known bugs and improve stability.
5. Tailgate Struts Failure
Tailgate strut failure is another issue that can affect the Subaru Outback. Owners have reported that the tailgate does not stay open or falls unexpectedly, posing a safety risk and making loading and unloading difficult.
This problem has been noted in various models, particularly older vehicles. The primary causes are worn struts and strut leakage. Over time, the gas struts that support the tailgate can lose pressure, and hydraulic fluid can leak from the struts, reducing their effectiveness.
To address this issue, check the tailgate struts for signs of wear or leakage. If the struts are faulty, replace them with new ones to restore proper tailgate support.
6. Manual Tailgate Lock Malfunctions
Manual tailgate lock malfunctions are reported across various Subaru Outback model years. The lock may not operate smoothly or fail to lock or unlock, affecting vehicle security.
Common causes include lock cylinder wear and frozen locks. Over time, the lock cylinder can wear out, making it difficult to turn the key. In cold weather, moisture can freeze inside the lock mechanism, preventing proper operation.
To resolve these issues, a suitable lubricant should be applied to the lock cylinder to ease movement. Use de-icer sprays or gently warm the lock to melt ice in cold conditions.
7. Tailgate Alignment Issues
Tailgate alignment issues are another common problem for Subaru Outback owners. The tailgate may not align correctly with the vehicle’s body, leading to gaps or difficulty closing. Misalignment can cause improper sealing, resulting in water leaks and wind noise.
This issue is noted in older models and after minor collisions. The primary causes are impact damage and wear and tear. Minor collisions or impacts can shift the tailgate’s alignment; over time, components can shift and cause misalignment.
To address alignment issues, manually adjust the tailgate to ensure a proper fit. If necessary, replace any worn or damaged components that affect alignment.
Diagnosing and Fixing Subaru Outback Tailgate Problems
Mechanical Inspection and Repair
Diagnosing and fixing tailgate problems in your Subaru Outback begins with a thorough mechanical inspection. First, examine the latch mechanism and struts for any visible signs of wear or damage.
Look for obstructions, worn parts, or misalignment in the latch area. For struts, check for leaks or loss of pressure. Based on your findings, perform necessary repairs or replacements. Adjust the alignment of the latch and striker to ensure they engage correctly and secure the tailgate.
Electrical Diagnostics and Repairs
Next, electrical diagnostics will identify any issues affecting the power tailgate’s operation. Use a multimeter to check the fuses and wiring for continuity and replace any faulty components.
Test the performance of the motor, sensors, and control module. Replace any defective parts to restore proper operation. Regularly checking these components can help prevent future issues and ensure the tailgate operates smoothly.
Software Solutions
Software-related issues can also affect the tailgate’s performance. To clear any temporary software glitches, reset the tailgate control module.
Check for and install any available Subaru firmware updates to address known issues with the tailgate system. Keeping the software up-to-date can improve stability and prevent intermittent operation problems.
Preventive Measures for Tailgate Problems
Regular Maintenance
Regular maintenance is essential to prevent tailgate problems in your Subaru Outback. Start by regularly cleaning and lubricating the latch mechanism to prevent debris buildup and ensure smooth operation.
Periodically inspect the tailgate struts, latch, and wiring to identify and address potential issues early. Regular maintenance helps keep all components in good condition and prevents unexpected failures.
Routine Electrical System Checks
Perform routine checks on the electrical system related to the tailgate. Regularly check the fuses and electrical connections to ensure they are secure and functional. Address any signs of wear or damage immediately.
Keeping the electrical system in good condition ensures reliable tailgate operation and prevents power failure or intermittent performance issues.
Conclusion
Subaru Outback tailgate problems, such as power tailgate issues, latch malfunctions, keyless entry failures, and strut problems, can be inconvenient and affect vehicle safety.
Regular maintenance, proper diagnostics, and timely repairs are essential to keep the tailgate functioning correctly. Addressing these issues promptly ensures your Outback remains reliable and easy to use.