Toyota’s decision to end the Entune App has left many drivers wondering how they’ll stay connected on the road. For years, Entune helped drivers access navigation, streaming services, and essential vehicle information.
With its discontinuation, you may be concerned about losing the features you rely on. Don’t worry—Toyota’s new app offers enhanced options to meet today’s demands.
Let’s explore what this shift means for your experience, how it impacts various models, and what you can do to keep your connection strong and your ride as smooth as ever.
The Decision to Discontinue the Entune App
Toyota launched the Entune App back in 2011 as part of its early approach to connected services. It brought navigation, streaming services, and access to vehicle information straight to the infotainment system, letting drivers easily connect their smartphones and use in-car services.
Over time, however, advancements in smartphone and in-car technology revealed Entune’s limitations, as the platform became outdated, slower, and less user-friendly compared to newer applications.
Users reported frequent app crashes, lagging performance, and a complex user interface, signaling that Entune could no longer meet the expectations of modern drivers.
Toyota saw the need for an upgraded system to provide a more seamless, efficient, and comprehensive experience, leading to the discontinuation of Entune and the introduction of the new Toyota App.
This move aims to deliver a more integrated experience with features better suited to today’s technology, offering improved reliability, enhanced options, and better compatibility with current smartphones and operating systems.
How the Change Impacts Toyota Owners
Owners of Toyota models manufactured between 2012 and 2019—including popular models like the Camry, Corolla, RAV4, Highlander, Tacoma, and Tundra—will experience changes in how they access their connected services.
With Entune support ending, features like real-time traffic updates, third-party app integration, and vehicle diagnostics may no longer be available through the old app.
Moreover, since Entune will no longer receive updates, compatibility issues with new smartphone operating systems could arise, leading to app instability or certain features not working as expected.
Toyota has been proactive in notifying affected owners about this transition through email, in-app alerts, and dealership updates, guiding them on how to switch to the new Toyota App.
Why Toyota is Shifting to the New Toyota App
Several key factors drove Toyota’s decision to replace Entune with the new Toyota App:
• Advancements in Technology: Smartphone and in-car technologies have significantly advanced since Entune’s release. Modern drivers expect fast, reliable app integration that Entune struggled to deliver, so Toyota opted for a new platform to keep up with evolving expectations.
• Streamlined User Experience: Toyota’s shift to a single app consolidates all connected services, reducing confusion from multiple apps and delivering a more straightforward experience.
The Toyota App integrates various functions—remote vehicle control, vehicle locator, and service scheduling—within a single, user-friendly application.
• Enhanced Compatibility: The Toyota App is designed to work seamlessly with the latest versions of iOS and Android, ensuring better performance, reliability, and security. Regular updates will also address any issues and add new features.
• Responding to Customer Feedback: Feedback from Entune users pointed to several areas needing improvement, including setup complexity and app stability. Toyota took these insights to heart, creating a new app that tackles these concerns and enhances the user experience.
Compatibility and Changes for Different Toyota Models
For Transitioning Models
Models manufactured from 2018 onward—like the 2018 Camry, 2020 Corolla, 2019 RAV4, and 2020 Highlander—have Entune 3.0 systems with Apple CarPlay and Android Auto support, fully compatible with the Toyota App.
These newer vehicles integrate with modern smartphones easily, allowing owners to enjoy a wide range of apps and services directly on their touchscreen displays.
Older Models and Potential Limitations
Owners of vehicles with Entune 1.0 or Entune 2.0 systems may face more challenges when making the switch. The hardware in these older systems may not be able to handle all the features offered by the Toyota App.
Sometimes, even after downloading the app, certain functions may remain inaccessible due to hardware limitations.
Also, some older models may not support over-the-air updates, requiring a dealership visit for any available software upgrades.
Software Updates and Head Unit Replacement Options
A software update to the infotainment system may enable compatibility with the new Toyota App for certain models. This typically requires visiting a Toyota dealership, where technicians can install the latest software.
However, if software updates aren’t enough, some owners may consider replacing the head unit with one that supports the latest connected features, although this can be a costly investment.
Steps to Transition to the New Toyota App
Here’s a step-by-step guide to switching over to the new Toyota App:
1. Download the Toyota App: Go to the App Store or Google Play Store on your smartphone, search for “Toyota App,” and download it.
2. Create or Log In to Your Account: Log in using your Toyota Owners account credentials. If you don’t have an account, you’ll need to create one with your name, email, and password.
3. Add Your Vehicle: Inside the app, add your vehicle by entering the Vehicle Identification Number (VIN), typically found on your registration documents or near the windshield on the dashboard.
4. Verify Ownership: Complete any verification prompts to confirm you own the vehicle, which may include email confirmation or in-app verification.
5. Pair Your Smartphone with the Vehicle: Enable Bluetooth on your smartphone and go through the pairing process via the infotainment system.
6. Enable Connected Services: Select a subscription plan if necessary, activate it, and accept any terms or privacy agreements.
7. Customize Settings: Adjust notifications, set your preferred dealership for service, and explore the app’s various features to personalize your experience.
Note: If your model requires a software update, schedule an appointment with a Toyota dealership. For older vehicles, some features may remain inaccessible. For technical difficulties, Toyota Customer Support can assist you with troubleshooting and setup.
Alternatives for Owners of Unsupported Models
If your vehicle doesn’t fully support the new Toyota App, you can still stay connected on the road through these options:
• Use Built-In Features: Even without app support, Bluetooth allows hands-free calling and audio streaming, while USB and auxiliary inputs let you play audio from your device.
• Third-Party Apps: Navigation apps like Google Maps or Waze and streaming services such as Spotify or Apple can still be accessed through Bluetooth or auxiliary connections.
• Aftermarket Upgrades: Brands like Pioneer, Kenwood, and Alpine offer aftermarket head units compatible with Apple CarPlay and Android Auto, which can bring modern connectivity features to your Toyota.
• Toyota-Approved Accessories: Check the Toyota Accessory Store for products designed to work with your vehicle, including upgraded head units or navigation systems. Always confirm compatibility with your model before purchasing.
Common Challenges and Troubleshooting During Transition
• App Crashes or Freezes: Ensure your smartphone’s operating system and the Toyota App are updated. If issues persist, restart your device or reinstall the app.
• Connectivity Issues: If pairing problems arise, ensure Bluetooth is enabled on both devices, delete previous pairings, and retry. Resetting network settings on your phone may also help.
• Verification Delays: Double-check account details and confirm a stable internet connection. If problems continue, Toyota Customer Support can help verify your information.
Final Thoughts on Toyota’s Future Connectivity
The end of Entune marks a new chapter in Toyota’s connected services, one designed to align with evolving driver expectations and technological advances.
While adjusting to a new system can be challenging, the new Toyota App offers a more reliable, streamlined, and feature-rich experience that will ultimately enhance your in-car connectivity.
For owners of older models, alternatives like third-party apps or aftermarket upgrades ensure you can still enjoy a connected experience on the road.
Toyota’s move towards an integrated, up-to-date, connected platform reflects its commitment to enhancing the driving experience.
Adopting these advancements lets you stay up-to-date with modern technology, making sure your travels are enjoyable and well-connected.