5 Common Autel MaxiDas DS708 Problems (Troubleshooting Guide)

The Autel MaxiDas DS708 is essential for automotive diagnostics, known for its broad vehicle coverage and advanced features. However, users often encounter issues that affect its performance.

This guide explores common problems with the DS708 and provides practical solutions to ensure your tool remains reliable and efficient, helping you maintain a smooth workflow.

Autel MaxiDas DS708

Common Problems with the Autel MaxiDas DS708

1. Software and Firmware Issues

System Crashes and Freezing

One of the common issues with the Autel MaxiDas DS708 is system crashes and freezing during diagnostic operations. This often occurs due to outdated firmware, software glitches, or corrupted files.

Regular updates are essential to keep the system stable, but improper shutdowns or overextending system resources during intensive tasks can lead to instability and crashes.

Update Failures

Another frequent problem is encountering errors or incomplete installations during software or firmware updates. These issues are typically caused by poor internet connections, server problems, or using incorrect update files.

To avoid these issues, it’s crucial to maintain a stable internet connection and ensure that the update files are downloaded from the official Autel website to prevent compatibility problems.

Incompatibility with New Vehicles

Users might also face difficulties when the device fails to diagnose newer vehicle models. Usually, the device’s software isn’t updated with the latest vehicle data and diagnostic protocols.

Regular software updates are necessary to ensure compatibility with the newest vehicles and to keep the diagnostic functions up to date.

2. Connectivity Problems

Failure to Connect to Vehicles

The device may sometimes fail to connect with the vehicle’s OBD-II port or other diagnostic interfaces. This problem can be due to a faulty OBD-II cable, a damaged vehicle port, or compatibility issues with the device.

Ensuring the integrity of cables and connectors and checking for vehicle-specific compatibility can often resolve these connection problems.

Bluetooth and Wi-Fi Connectivity Issues

Issues with connecting the device to wireless networks or Bluetooth devices are also common. These problems can result from interference, outdated drivers, or configuration errors.

Properly configuring network settings and regularly updating drivers are crucial for maintaining stable wireless connections.

3. Display and Interface Problems

Touchscreen Malfunction

Another issue with the Autel MaxiDas DS708 is touchscreen malfunctions, such as unresponsiveness or erratic behavior. These problems can arise from hardware, calibration, or software bugs.

Regular calibration and careful device handling can help prevent touchscreen problems, although severe issues may require hardware inspection or replacement.

User Interface Lag

Users may experience slow or delayed input responses, often caused by software bloat, insufficient memory, or heavy multitasking.

Streamlining the device’s software, closing unnecessary applications, and ensuring sufficient system resources can improve the device’s performance and reduce lag.

4. Power and Battery Issues

Short Battery Life

A common issue is the device’s battery depleting quickly. This can be due to battery aging, high power consumption tasks, or software inefficiencies.

Batteries naturally lose capacity over time, and regular maintenance and minimizing power-intensive operations can help manage and extend battery life.

Charging Problems

Charging problems, such as failing to charge or charging slowly, can stem from a faulty charger, a damaged charging port, or battery issues.

Using a compatible charger and ensuring the charging port is clean and undamaged can help resolve most charging problems.

5. Data and Diagnostic Accuracy Issues

Inaccurate Diagnostic Readings

Inaccurate diagnostic readings, where the data displayed does not match the vehicle’s actual status, can occur due to outdated software, faulty sensors, or incorrect vehicle selection.

Keeping the software up-to-date and selecting the correct vehicle model is critical for obtaining accurate diagnostics.

Incomplete Data Retrieval

Users may also face issues with missing or incomplete data during diagnostics. This problem can arise from incompatibility with specific vehicle systems, software limitations, or connection issues.

Using additional modules or ensuring proper connections can improve data retrieval and diagnostic accuracy.

Diagnosing and Fixing Problems with the Autel MaxiDas DS708

1. Resolving Software and Firmware Issues

Updating Software and Firmware

To resolve software and firmware issues, ensure a stable internet connection and download the latest updates from the Autel website.

Following the installation instructions carefully and using the correct firmware files for the DS708 model can prevent compatibility problems and improve the device’s functionality.

Performing a System Reset

If software updates do not resolve the issues, performing a system reset may be necessary. Access the settings menu to initiate a factory reset, which restores the device to its original state and reinstalls essential software components.

Remember to back up important data before resetting, as it will erase all custom settings and data.

2. Addressing Connectivity Problems

Testing and Replacing Cables

Inspect the OBD-II cable for damage and test it with another vehicle to determine whether the cable or the device is the problem. Replacing faulty cables and ensuring secure connections can resolve most physical connectivity issues.

Configuring Network Settings

Check and configure Bluetooth and Wi-Fi settings, update network drivers, and ensure the network is not overloaded. Proper configuration and driver updates are essential for maintaining stable wireless connections.

3. Fixing Display and Interface Problems

Calibrating the Touchscreen

Use the device’s calibration tool to recalibrate the touchscreen and ensure it responds accurately. Regular calibration and gentle handling can prevent many touchscreen issues and maintain optimal performance.

Optimizing System Performance

To improve system performance, close unnecessary applications, clear the system cache, and ensure the device’s software is streamlined and updated. A lean system with minimal background processes can significantly reduce lag and enhance user experience.

4. Addressing Power and Battery Issues

Replacing the Battery

If the battery fails to hold a charge, contact Autel for a replacement battery or service. Regular battery maintenance and using the appropriate charger can help extend battery life and prevent power issues.

Ensuring Proper Charging

Use a compatible charger, check the charging port for debris, and ensure the port is not damaged. Proper charging practices and clean connections can prevent most charging-related issues and ensure a reliable power supply.

5. Improving Data and Diagnostic Accuracy

Updating Data Libraries

Download updates regularly from the Autel website to keep the device’s data libraries up to date. Accurate diagnostics rely on comprehensive and current data libraries, ensuring reliable vehicle maintenance information.

Ensuring Proper Vehicle Selection

Before running diagnostics, verify that the correct vehicle make, model, and year are selected. Accurate vehicle selection is essential for retrieving the correct diagnostic data and ensuring reliable results.

Preventive Measures

Regular Software and Firmware Updates

Regularly updating the software and firmware is crucial to keeping the Autel MaxiDas DS708 current and avoiding issues. Scheduling updates during periods of low activity ensures they are completed successfully without interruptions, maintaining the device’s compatibility and functionality.

Proper Device Handling and Maintenance

Handle the device carefully to avoid physical damage, and store it in a protective case when not in use. Proper handling and storage protect the device from environmental factors and physical harm, ensuring it remains in good working condition and performs reliably over time.


The Autel MaxiDas DS708 is a valuable diagnostic tool for automotive professionals, but it can encounter various issues that affect its performance.

Understanding and addressing these problems through regular updates, proper maintenance, and careful handling can ensure the device remains reliable and effective in diagnosing and maintaining vehicles.

Following the outlined steps and preventive measures, users can keep their Autel MaxiDas DS708 in optimal condition and ready for any diagnostic challenge.

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